University Billing and Payment Policy
Remember: Every student is responsible for knowing how to register for classes, whether directly online through CUNYfirst or through an adviser. It is also your responsibility to know what classes you are registered for and to pay your bill on time. Even if you do not attend classes, you must still pay tuition and fees. You must drop your classes before the start of the semester to be guaranteed a full cancellation of tuition and fees. Your registration to the college is subject to cancellation for non-payment at the discretion of the college. You will be notified of such cancellations via your Office 365 student email account.
In compliance with the regulation of the City University of New York, regarding registration and the collection of tuition and fees, Queensborough Community College has implemented the following policy for registration and bill payment:
Effective August 1, 2021 the Bursar office will no longer accept cash payments.
Effective July 1 2019, students will be able to pay tuition and fee charges with American Express, Visa, Mastercard and Discover card online. Students will be charged a 2.65% service fee for each monthly payment.
The Enrollment Fee for the automatic bank payment (ACH) or eCheck payment plan will be $40 per semester.
Queensborough Community College has gone paperless! No bill will be mailed. To view and/or download your ebill, follow our instructions. Your bill must be paid in full or otherwise resolved with Nelnet Payment Plan or Financial Aid by 5pm on the deadline date indicated. Students whose bill will be covered in whole or part, by a third party payer (i.e. Union, VESID, Veterans Benefits, etc.) must contact the Bursar's Office to advise of such. Failure to do so prior to your scheduled payment due date may result in the cancellation of classes. Payment due dates, which are determined by your registration date, are available on our notification page.
Students who register during the early registration period may receive a billing reminder via email. All billing reminders are sent to your Office 365 account, which may be forwarded to personal email accounts. Any correspondence sent via mail will be sent to the Home address on file with the Registrar's office at the time of mailing.
Every student is responsible for making sure that the Correct Address and Phone Number is on file and must inform both the Registrar's office and Financial Aid Office of any change of address and/or telephone numbers. If your contact information is incorrect, and as a result you do not receive a bill reminder, you will be responsible for any late fees or additional charges that may apply.
CUNY regulations require us to attempt to collect payment before the account is turned over to our collection agency. Once your account is assigned to a collection agency, you will be responsible for all collection costs including agency fees, attorney fees and court costs, in addition to whatever amount you owe the college. Also, a non-payment or a default judgment against your account may be reported to a credit bureau and reflect negatively on your credit report.
