SP-214: Communication in a Professional Setting (2D)
Course Information
Course, prefix, number, & title: SP-214 Communication in a Professional Setting (2D)
Hours (Class, recitation, Laboratory, studio): 3
Credits: 3
Course Description in college catalog:
This course will examine communication theory and prepare students to deliver professional presentations. Students will explore scenarios common in a professional environment and use critical thinking skills to resolve them.Topics will include interpersonal communication in professional settings, active and critical listening skills, diversity in the workplace, conferences, client presentations, group problem solving, leadership and conflict resolution, resumes, cover letters, interviewing, and formal presentations in professional settings.
Academic programs for which this course serves as a requirement or an elective:
A.A. Liberal Arts and Sciences
General Education Outcomes: Below is a listing of General Education Outcome(s) that this course supports.
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Communicate effectively in various forms
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Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions
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Apply information management and digital technology skills useful for academic research and lifelong learning
Course-specific student learning outcomes:
| a | Students will improve their written and verbal communication skills |
| b | Students will improve their written and verbal communication skills |
| c | Students will relate communication theory to professional settings |
| d | Students will listen actively |
| e | Students will improve their job-seeking and interview skills |
| f | Students will employ technology in their research and present their findings in individual speeches and a formal group presentation |
Program-specific outcomes
Use historical or social sciences perspectives to examine formation of ideas, human behavior, social institutions, or social processes
Other program outcomes (if applicable).
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Integrate knowledge and skills in the program of study
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Make ethical judgments while recognizing multiple perspectives, as appropriate in the program of study
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Work collaboratively to accomplish learning objectives
Methods by which student learning will be assessed and evaluated; describe the types of methods to be employed; note whether certain methods are required for all sections:
a. Exams
b. Quizzes
b. Reflection Paper
c. Professional Presentation
d. Group Project
Academic Integrity policy (department or College):
Academic honesty is expected of all students. Any violation of academic integrity is taken extremely seriously. All assignments and projects must be the original work of the student or teammates. Plagiarism will not be tolerated. Any questions regarding academic integrity should be brought to the attention of the instructor. The following is the Queensborough Community College Policy on Academic Integrity: "It is the official policy of the College that all acts or attempted acts that are violations of Academic Integrity be reported to the Office of Student Affairs. At the faculty member's discretion and with the concurrence of the student or students involved, some cases though reported to the Office of Student Affairs may be resolved within the confines of the course and department. The instructor has the authority to adjust the offender's grade as deemed appropriate, including assigning an F to the assignment or exercise or, in more serious cases, an F to the student for the entire course." Read the University's policy on Academic Integrity opens in a new window.
Disabilities
Any student who feels that he or she may need an accommodation based upon the impact of a disability should contact the Office of Accessibility Services in Science Building, Room S-132, 718-631-6257, to coordinate reasonable accommodations for students with documented disabilities. You can visit the Office of Accessibility Services website.
