Mission
The mission of the Office of Student Success is to support undergraduate students by promoting academic success, retention, and progress toward a timely graduation. We are dedicated to helping our diverse student population overcome academic and social challenges needed to be successful. Through the first-year experience, the Office of Student Success will connect faculty, students, and mentors to Integrate academic, professional & personal goals that will allow students to successfully navigate “College Life”. We are committed to supporting inclusivity, belonging and access for all learners providing equitable outcomes with a holistic undergraduate experience.
Goals
- Connect first year students with comprehensive offerings of support programs & services.
- Support students on academic notice with success sessions, workshops & peer mentors
- Use best practices in providing professional development and training for staff.

Contact Us
Email: StudentSuccessCenter@QCC.cuny.edu
Location: Student Success Center, L-409
Elizabeth Nercessian
Director of the Office of Student Success
ENercessian@qcc.cuny.edu
718-281-5364 | L-417
Gayathrie Amarasuriya
Student Support Specialist
GAmarasuriya@qcc.cuny.edu
718-281-5301 | L-409
Kendra Pierre
Student Support Specialist
KPierre@qcc.cuny.edu
718-281-5301 | L-409
Hours of Operation
Spring 2025
Monday thru Thursday: 9 am - 6 pm
Friday: 9 am - 5 pm